Terms Of Service
Overview
This website is operated by PokeForge Sheffield. Throughout the site, the terms “we”, “us” and “our” refer to PokeForge Sheffield. By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service.
Please read these Terms carefully before accessing or using our website.
1. Online Store Terms
By agreeing to these Terms of Service:
- You confirm that you are at least the age of majority in your country of residence
- You agree not to use our products for any illegal or unauthorised purpose
- You must not transmit any worms, viruses or malicious code
A breach of any of these Terms will result in immediate termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted over various networks. Payment information is always encrypted during transfer.
3. Product Information & Accuracy
We make every effort to display product descriptions, images, and prices accurately. However:
- Product photos are provided for reference and may show minor variations
- Raw Pokémon card condition is subject to reasonable interpretation
- We do not guarantee that your device’s display will accurately reflect product colours or condition
All cards sold are authentic unless otherwise stated.
4. Pricing & Availability
Prices are subject to change without notice.
We reserve the right to:
- Modify or discontinue any product without notice
- Limit the quantity of items sold per order or per customer
- Cancel orders due to pricing errors, stock issues, or suspected fraud
If your order is cancelled, you will be refunded in full.
5. Orders & Payments
By placing an order, you agree that:
- You are authorised to use the payment method provided
- You provide accurate billing and shipping information
Orders are only considered accepted once payment has been successfully processed.
6. Shipping & Delivery
Shipping times provided are estimates only and not guaranteed.
We are not responsible for:
- Delays caused by postal services or customs
- Incorrect addresses provided by the customer
- Items marked as delivered by the carrier
Please refer to our Shipping Policy for full details.
7. Returns & Refunds
Returns and refunds are governed by our Refunds & Returns Policy.
Certain items, including mystery packs, graded cards, and opened sealed products, are non-returnable.
Disputes regarding card condition are subject to our grading standards.
8. Mystery Products & Randomised Items
By purchasing mystery packs or randomised products, you acknowledge:
- Contents are random
- No specific card or value is guaranteed unless explicitly stated
- Mystery products are final sale and non-refundable
9. Intellectual Property
All content on this site, including text, logos, images, and graphics, is the property of PokeForge Sheffield or its licensors.
You may not reproduce, duplicate, copy, sell, or exploit any portion of the site without express written permission.
Pokémon and related trademarks are the property of their respective owners and are not affiliated with or endorsed by us.
10. Third-Party Services & Links
We may provide access to third-party tools or links. We are not responsible for:
- Third-party content
- External websites
- Transactions conducted outside our website
Use of third-party services is at your own risk.
11. Limitation of Liability
To the fullest extent permitted by law, PokeForge Sheffield shall not be liable for:
- Indirect or consequential damages
- Loss of profits or data
- Collector value fluctuations
Our liability is limited to the purchase price of the product in question.
12. Indemnification
You agree to indemnify and hold harmless PokeForge Sheffield from any claims arising from your breach of these Terms or violation of any law or third-party rights.
13. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of England and Wales.
14. Changes to Terms of Service
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page.
15. Contact Information
For questions regarding these Terms of Service, please contact us at: